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Other Services

We can offer you the ability to leverage off our buying power to get you the best discounted transport cost.

As a third party logistics provider, we offer a full suite of additional optional services to help you meet your business goals.

Our clients have found that outsourcing their logistics is the most cost effective and the most efficient approach. After all, we are the experts in the field.

But others go one step further and entrust us with the strategic management of their business activities to increase their performance and allow them to focus on their Sales and Marketing.  That way they can take advantage of our operational prowess but still maintain control of their business.

Our services go beyond the traditional third-party logistics and include strategies that can be scaled and customised to your requirements.

They include:

Customer Services

  • Management of all inbound enquiries – price and availability/backorder/orders
  • Access to a customised online customer portal TLDOnline for orders, returns, backorders and general accounts info.
  • Order processing via EDI, OCR or manual data entry.
  • Reverse Logistics approval processing via EDI, OCR or manual data entry
  • Sales and product support.
  • Order freight tracking and management.

Financial and Administrative Services

  • EFT, Credit Card and Cheque payment processing
  • Client GST/BAS returns, supplier payments
  • Credit control collection services including statement management, overdue notices and collection. We collect and bank into your account.

 Value Added Services

  • Labelling/ticketing
  • Complimentary/marketing order management
  • Rebranding and repackaging
  • Dump Bins/ Point of sale assembly
  • Shrink-wrap packaging
  • Recall services
  • Pulping or destruction

Ready To Drive Greater Operational Efficiency?

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